Consumer Checklist
Hiring an Air Duct Cleaning Company
Before hiring a duct cleaning company, use this checklist to help make sure you are choosing a reputable, professional, and properly equipped service provider.
Credentials
☐ Verify the company is fully insured.
☐ Ask for proof of liability insurance.
☐ Ask if they have CNADCA or ASCS certification. Ask to see documents
☐ Confirm they are a real local company.
Reviews & Reputation
☐ Read recent Google reviews.
☐ Look for before-and-after photos.
☐ Check for consistent customer feedback.
☐ Avoid companies with repeated complaints about upselling.
Pricing
☐ Request a clear written quote before booking.
☐ Confirm how many vents are included.
☐ Ask about extra vent charges.
☐ Be cautious of extremely low advertised prices.
Service Details
☐ Ask exactly what parts of the system are cleaned.
☐ Confirm supply vents, return vents, and trunk lines are included.
☐ Ask how they clean the vents.
☐ Ask if the company uses a truck-mounted vacuum system.
Home Protection
☐ Confirm the company protects floors and walls.
☐ Ask if corner guards are used.
☐ Make sure access openings are properly sealed after cleaning.
☐ Ask if technicians clean up after the job.
Health & Safety
☐ Ask what disinfectants or products are used.
☐ Confirm products are safe for homes, children, and pets. Benefect is the only one we recommend using
☐ Ask if dryer vent cleaning is recommended. This should be done every 1-2 years.
☐ Ask about future maintenance recommendations. Cleaning may only be needed every 5-7 years.
Red Flags to Watch For
⚠ Extremely low pricing that sounds too good to be true
⚠ High-pressure sales or aggressive upselling
⚠ No proof of insurance or certification
⚠ Vague answers about what is actually included
Choose a Company You Can Trust
A professional duct cleaning company should be transparent, properly equipped, insured, and willing to explain exactly what is included before the work begins.
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