Trusted Pros awards us the Best Duct Cleaning company of 2016

It is with great news that I am writing to proudly report that we have been named the Best Duct Cleaning company in 2016 by Trusted Pros.com

Since 2004, Canadian homeowners have used TrustedPros (formerly HandyCanadian) to find and hire the finest contractors for their home improvement projects. Our simple yet powerful search feature helps you find tried and trusted contractors in your area. View their TrustScore™, read their reviews, and hire the right contractor that will do a perfect job the first time. No messed up projects, no time wasted, no headaches!

Most contractors listed on TrustedPros website have their TrustScore™, customer rating and reviews prominently displayed on their profiles. This makes TrustedPros the most dependable contractor hiring resource in Canada. We urge you to use the TrustScore™ in conjunction with customer rating/reviews and the Hiring Guide to maximize the probability of hiring a competent, trustworthy professional the first time.

It’s All About Your Trust

Ever since its inception in 2004 TrustedPros has been about you the consumer and your ability to trust this site and the contractors you’ll find here.

Our concerns are the same as yours – finding reliable and honest professionals you could trust with your most valuable resources; your home and your family’s safety and comfort. Soon we realized that honest recommendations come from people just like you who have had experiences, good and bad, with those who did their home improvements or building projects. What better way to find a good contractor than reading reviews from those he or she has worked for?!

While building TrustedPros, however we realized there had to be a way to take the screening process one step further to ensure your satisfaction and eliminate false recommendations. From the very beginning, with your trust in mind, TrustedPros has taken a pro-active approach when allowing contractors to be accepted for listing and making sure reviews are real:

  • The reviews you see on TrustedPros are screened. Any contractor without existing negative ratings who falsely posts reviews will be barred from this site and a notice will be placed on the profiles of contractors with negative reviews informing you of suspicious and/or false activity. Rather than being a simple “connection point” or advertising channel for contractors, this site’s intention is to offer you truthful reviews so you can make informed decisions.
  • We cannot guarantee that all reviews posted are from real customers however, since our process of review verification is so stringent we are confident in delivering the most complete and reliable resource for contractor reviews available online today.
  • Your friends and neighbours – and ultimately you – have the ability to rate your experiences with contractors quickly and easily for six criteria (plus personal comments); timeliness, cleanliness, budget, quality, communications and courteousness. This gives you insight into the complete package any contractor brings to your home.

Trusted AND Professional

Thanks to your friends and neighbours and the rigorous review precautions we’ve put into place, we have grown into the most respected site for connecting you with professional contractors. This includes those in the plumbing, electrical, roofing, kitchen remodeling or any other building field you can think of, including general contractors, HVAC pros and many more.

With the trust that our site has come to be recognized for, contractors – the really good ones – are the ones who want to be listed here.

With 32,920 Contractor members, 38,135 carefully screened reviews $2,144,005,200 in posted projects and 1,000’s of home and garden articles, tips and discussions, TrustedPros is consumers #1 source for finding reliable contractors and home improvement advice.

For more information, visit our FAQ/How it Works page, or e-mail info@trustedpros.ca.

If you have used the site and have suggestions on how to improve your experience, we want to hear from you. Click here to contact TrustedPros customer support team.

Tips on Duct Cleaning

Follow these tips to make sure you’re hiring a reliable air duct cleaning service for your home.

Need to hire an air duct cleaning professional for your home? You may be spending several hundred dollars, and scam artists may try to convince you there’s dangerous mold or health issues in your ducts to get you to spend even more money. For instance, that $49 coupon that came in the mail might end up costing you a whole lot more.

Never fear; here are some tips to ensure you’re hiring a reputable air duct cleaner and not just a blow-and-go company who’s trying to scam you.

Do you really need an air duct cleaning?

The National Air Duct Cleaners Association recommends cleaning your air ducts every three to five years. The EPA doesn’t suggest a specific timeline, but recommends doing so if you have substantial mold growth, a vermin infestation or excessive amounts of dust and debris in your system.

Make sure air duct cleaners follow NADCA or EPA standards when working in your home. (Photo by Eldon Lindsay)

How much should air duct cleaning cost?

A proper air duct cleaning job will costbetween $400 and $1,000, according to NADCA and the EPA. It varies quite a bit by the size of the home, but experts say to expect to pay around $500 for the average home.

Avoid the bait-and-switch scam

One of the most common scams among unscrupulous cleaners is to get their foot in the door with a $49 “whole-house” cleaning price in a coupon or mailer, then pile on many extra charges or upsell services.

Once they start talking about “extra returns” and “main lines,” you can end up paying hundreds or even thousands of dollars in unexpected fees for the “$49” cleaning. A good air duct cleaning, properly done by a certified contractor, is going to cost at least a few hundred dollars. If it seems too good to be true, it probably is.

Many of these ads list a limit in the fine print, such as 10 vents and one main trunk line, but most homes have more than 10 vents and at least two main trunks. Companies usually add extra charges for all these other lines. And even if you get them to do the work for the advertised price, a lot of these “blow and go” contractors just stick a vacuum over the vents and call it a day. A true air duct cleaning includes much more than that.

Mold is an important concern, but get a second opinion if someone tries the hard sell on you about mold. (Photo by Eldon Lindsay)

What should I look for in a good air duct cleaner?

Most states and cities don’t license air duct cleaners, so you’ll need to vet them some other way. Ask for proof of liability insurance and workers’ compensation coverage.

Any reputable company will have this coverage and be happy to provide written proof. If they won’t do so, find another company — this one is probably unreliable, and you could be on the hook for big money if they damage your house or one of their employees is injured while on your property.

Make sure the company has been around a while and kept the same name. If a company has been around your community for years, they’re unlikely to disappear next week if you have a problem. If the air duct cleaning company popped up three weeks ago and doesn’t have an office location listed, treat them skeptically.

Ask for references, and check them. For a job that could cost as much as $1,000, it’s worth taking the time to get it right. Check out their reviews on Angie’s List as well.

Ask the company whether they follow EPA guidelines for air duct cleaning and follow through to make sure they do so.

Are they NADCA members?

Air duct cleaning companies who hold membership and certification in NADCA are your best bet for a reliable company.

NADCA members agree to follow the association’s code of ethics and must carry liability insurance to maintain their membership. At least one person employed by the company must have completed NADCA training and hold certification. NADCA members also agree to follow the association’s best practices, which involve addressing the entire HVAC system and not just the ductwork.

Are daily deal discounts a good thing or a rip-off?

If you hire an air duct cleaner through a daily deal that offers a significant discount, they still shouldn’t cut corners.

Experienced duct cleaners say you should expect the same level of service as if you had paid full price. Look at the fine print and make sure you know exactly what you’re getting — if the deal offers a $199 single-system air duct cleaning, make sure you know how many systems are in your home.

What happens if they find mold in my ducts?

If an air duct cleaner says they’ve found mold in your air ducts and recommends an expensive treatment to get rid of it, don’t hesitate to ask them to wait so you can get a second opinion. A reputable contractor won’t mind.

If they make a high-pressure sales pitch and insist you get the work done right away without time to think about it, and invoke scary stories of health and your family getting sick, hire someone else.

Have you hired an air duct cleaner? Tell us about your experience in the comments below.

Credit Article to

Paul Pogue
July 25, 2016